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On an iPhone or Andriod device? You should have no problems playing our webcast, provided you're using a relatively up-to-date version of iOS and the Andriod operating system. To view the webcast, you'll need to be running iOS version 7 or greater, or Android version 4 or greater. Contact your carrier for information on which operating system you're running and details on how to upgrade.
If you're on a desktop computer, you should ensure you're running to most recent version of the Adobe Flash Player. Please visit Adobe's website to download and install the most recent version of the player.